home page
main index    Support   FAQ

ask a question

 
Quick Tour Start
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Telephone Functions
 
Section under construction. We have not yet found a suitable solution to dialing from SoEasy
 
General Telephone Dialing Functions
  If you select a customers telephone number, with your mouse, inside the Platform or Call Centre, a telephone dialer will pop up where you can add the clients number and dial.

The Dialer program will need to be set up by a qualified telephone technician.

TAPI
  If you are trying to set up a TAPI system and you have a command line dialer, then you can configure the executable file to be called through the set up section of Platform (please contact us for more information on this)
   
  If you would like use to assist in setting up a specific system then we have a fee based service available.
   
Usefull Links  
 
Devgalaxy - a Remote Dialer program http://www.devgalaxy.com/program-e-j-q-a-a.aspx
Automated Outbound Software http://www.nch.com.au/ivm/outbound.html
Hudlite - HUD interface http://www.hudlite.org/downloads.htm
   
   

copyright © The Matrix Trust 1991-2007 All rights reserved. Use of the software and resources is governed by the Software Licensing Agreement