Each day we receive many requests for
modifications to SoEasy. People can see that by getting a modification
they will achieve:
- A better work flow
- Save time
- Save administration costs
- Increase productivity
We have helped 100s of businesses
achieve administration harmony. For example;
One business we worked on, for years the
owners had built up their business and were progressing financially but
they were having to work long hours, and weekends were spent catching
up. It didn't matter how many staff they employed, the workload would
just increase. Starting work very early in the morning and finishing
late finally took its toll and their health was suffering not to mention
their quality of life. They were at a stage where they felt they must
sell the business and it was a dilemma. One day they happened to see one
of our adverts and decided to see if we could help.
As a result of our development service
the original business owners still own the business but now they follow
their dreams. They live overseas 6 months a year in a holiday home. At
any time they can log onto the Internet and review their business. We
provided Key Performance Indicator reporting to suit their requirements,
which they receive on their laptop daily.
This is a brilliant result and much of
the outcome is credit to the business owners who realised just what they
could achieve and put the effort in to making it all happen.
To understand the potential of
development let us examine a simple scenario.
Most off-the-shelf software is designed
to perform a set of tasks but the result of the tasks results in a basic
outcome and does not build any potential. To understand this concept let
us look at the invoicing process:
- A client or Cash Sales detail is
loaded into an invoice header.
- Items are added to the invoice and
possibly stock is automatically deducted from the stock register.
- The invoice is printed and the goods
or services are delivered to the client.
- At any time we can produce a sales
report.
- If the items were purchased on
account, at the end of the month a statement can be sent to the client.
The process possibly takes 2 - 10 minutes
to complete.
Now let's compare this with a development:
- A client or Cash Sales detail is
loaded into an invoice header which automatically updates a
centralised database and allows us to:
- Assign a rep to follow up the client
later on and sell them more.
- Identify how they found out about us
so that we learn about which advertising is working.
- Assign the invoice to a staff member
so we can see which staff is performing to target.
- Collect data on the sale so that the
sales manager can assist reps to sell more.
- Items are added to the invoice and
possibly stock is automatically deducted from the stock register:
- Items not in stock can be
automatically ordered so that the ordering process is extremely fast.
- When the goods are received into
stock the client can be easily informed, or the items despatched.
- Creditors are automatically updated
with the fact that an item is ordered and when the items come in,
creditors are updated with the fact that the item has been received
and is authorised for payment.
- If stock falls below a set level it
can automatically be ordered.
- If there are other items that could
or should be sold with the items being purchased, the sales person
is prompted to inform the client of the options and up-sell.
- The invoice is printed and the goods
or services are delivered to the client:
- If there is a delivery to make, a
special module called the Despatch Manager is updated and despatch
can immediately organise stock/delivery. No need for anyone to walk
though to despatch and interrupt the person organising deliveries.
- If there is an on-site requirement,
a job card can be produced and automatically emailed, printed,
and scheduled in a computerised diary for the appropriate person or
department.
- If any performance commissions are
due, the reps commission account is automatically updated.
- At any time we can produce a sales
report
- We can also produce a range of
performance reports that help to increase productivity.
- A display screen can be placed on
the sales manager's wall and real-time sales results can be seen.
- If the items were purchased on
account, at the end of the month a statement can be sent to the client:
- If credit control is on, any overdue
accounts are identified and at the push of a button, overdue
interest can be assigned.
- Overdue accounts can automatically
receive an OVERDUE WARNING Letter.
- Stop credit can be immediately
imposed.
- Call back dates can be set and the
accounts department are presented a list to follow up any overdues.
In this example we have taken 5 original
basic tasks and in the same time performed 23 tasks with the use of our
specialised modules and a development.
The result is greater efficiency and we
have built potential into the process of increasing sales.
The net result of a software development for a business is compounded
over the period that the system is in place and a reduction in costs
with an increase in sales can be easily achieved.
The above example is something that we do
every day and for some businesses that become aware of this service,
their world changes into one of efficiency, profitability, and a freeing
up of time.
What is the
development process?
This service is much in demand and we
have set rules so that we can achieve an efficient result.
- You must have purchased either the
Enterprise, Corporate, or the Development version of SoEasy, plus any
network licences required, and have them installed on-site
as we will use the version to review procedures with you.
- You must have an appropriate service
and support contract with the SoEasy support department so that
general enquires about standard functions are handled by that
department allowing development to concentrate on the software
development process.
- You and your staff must undergo a
rigorous training program on the core product.
- We make an overview document that
details the framework of the entire project and include this in an
agreement that becomes the project scope.
- For each new procedure, or
modification to a procedure, we will:
- Make a detailed, written
specification of a specific section.
- Meticulously review the
specification with you until it is exactly what you require and
then you sign it off.
- We then build the procedure.
- It then gets tested by one of
our software testers.
- We install it on your site and
you test it.
- We sign off that modification
and continue with the next required procedure.
- As a rule, we work on one
section at a time. Some sections are quickly completed within
hours whereas other sections can take several days.
- If we are going to make a modification
to an existing module, you must have purchased the module first at the
normal module price.
- We do not set up
hardware, printers, and other software so this must be done by your
own IT staff or provider. We do provide detailed instructions for
anything related to SoEasy.
Project Management
Each project is allocated a specific time
where we will concentrate our team effort on achieving the results
quickly.
A project has four key people:
Project Manager
Who will co-ordinate the project and handle agreements, accounts and
documents.
Developer
Who will design the plan, scoping document, and create the code.
Tester
Who will perform preliminary tests on new procedures.
Trainer
Who creates the training documentation, video tutorials, related web
pages.
Costings
All standard software must be purchased
before the project starts so that the Developer can work with you to
find out what resources are already present and what need to be created.
This is usually achieved by the developer connecting to your PC over the
Internet and talking on the phone as the screens and functions are
reviewed.
An estimate of time required is provided
and is usually provided as a fixed price. It is very important to
realise just how many people are involved in a successful project.
For example:
- The procedure is planned into a
scoping document.
- It is then further analysed to see how
it could be made better and how it will integrate into the existing
product.
- Then it is created.
- A testing schedule is made and a
tester will put the new procedure through as many scenarios as
possible to ensure that it works correctly.
- The client's PC is updated and the new
procedure is reviewed. At this time the client may have another idea
about how the function could be improved, which may require an
additional amount of time spent on it. This may not have been quoted
for in the original price and may be billed as an extra.
- Once a procedure is verified as
performing the task, the Trainer makes a training resource usually
consisting of:
A manual
A web page
Video Tutorials
The next procedure is engaged
By understanding the process you can see
there is actually a lot of work involved in making a simple button but
the result is a highly efficient procedure that will forever provide
cost saving and potential profitability.
As we progress with procedures we may
request progress payments.
Copyright
Copyright and ownership of procedures are
always, without exception, the property of The Matrix Trust; the
intellectual property owners of SoEasy. Modifications are made under
licence by SoEasy Accounting and the client has a licence to operate the
software.
In conclusion
There are many software development
companies available and there is always a better price, but few have
access to the core resource such as SoEasy so the resulting procedures
can be time consuming to operate. The developments that we make are at
the product's core and are usually faster, more stable, and more
effective at achieving the goal.
We also continually develop so your
investment does not stay static. We make sure that SoEasy works on new
operating systems and that when new technology is available, it
automatically becomes part of your system.
In addition to the service that we
provide, we also review the overall business activity and make other
areas of your business more efficient.
Our experience is the key. In having
worked with thousands of businesses, over many years, our knowledge is
brought into the entire project and can provide you with solutions that
you may not have thought of. Remember the goal is not about saving
money, it is about how can we make our business more efficient and as a
result cut on-going costs and increase revenue.
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